WHO ARE WE?
Elfords exterior cleaning & restoration services
The registered address is
13 Wimborne Road
HOW DO WE COLLECT INFORMATION FROM YOU?
We obtain information about you when you use our website, for example, when you contact us about products and services, or if you register to receive emails. By registering or ordering through our website you consent to the collection and processing of your personal details by us.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, we do not store credit/debit card information, it is collected by third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
HOW IS YOUR INFORMATION USED?
This information is only used to fulfil your specific request, unless permission has been given by you use it in another manner, for example to add you to our mailing list.
We may use your information to:
process orders that you have submitted;
to carry out our obligations arising from any contracts entered into by you and us;
seek your views or comments on the services we provide;
notify you of changes to our services;
send you communications which you have requested. These may include information about promotions of our goods and services.
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
WHO HAS ACCESS TO YOUR INFORMATION?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.
Third Party Product Providers we work in association with:
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide services to you.
We do not share information with any other companies or organisations unless required to do so by law so or if you violate our Terms of Service.
You have a choice about whether or not you wish to receive information from us.
We will not contact you for marketing purposes unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email at or by writing to address.
HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, contact us at email or by writing to our address.
This website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors and understanding how visitors use the website. Cookies can also help customise the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
If you do not wish cookies to be placed on your PC, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note, permanently disabling cookies in your browser may result in a loss of functionality when using our website, as well as other websites and interactive services.
For further information, including how to amend your cookie settings, please visit www.aboutcookies.org.
COMMITMENT TO DATA SECURITY
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
LINKS TO OTHER WEBSITES
This document was last modified on 7 September 2018.